Feb 11, 2019

Aspera Ranks in Top “Customer Choice Zone” for Gartner Peer Insights

Original 2018 article updated: February 2019

Last month, Gartner announced the best Software Asset Management Tools of 2019 as reviewed by customers.

Gartner Peer Insights

Aspera is excited to announce that we have been recognized as a2019 Gartner Peer Insights Customers’ Choice for Software Asset Management Tools.

The Aspera team takes great pride in this distinction, as customer feedback continues to shape our software license management products and services.

In its announcement, Gartner explains, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

What are software asset management tools?

According to the Gartner Peer Insights website:

Software asset management (SAM) tools automate many of the tasks required to maintain compliance with software licenses, thereby controlling software spending. They facilitate the in-depth analysis of software assets by decoding software license entitlements, automating the collection of software consumption data, establishing independent software vendor (ISV) effective license position (ELP), and optimizing software value delivery and information sharing. SAM tools manage entitlements from enterprise license agreements, purchases and other records to automatically determine and optimize license position against discovered software. Infrastructure and operations (I&O) leaders use SAM tools for managing software entitlement, in lieu of using spreadsheets, due to the rising complexity of software-licensing schemes.

Aspera lands in the customer choice zone

On September 27, 2018, Gartner announced the report, Gartner Peer Insights ‘Voice of the Customer’: Software Asset Management Tools Market.

We’re proud to announce that Aspera has landed in the highly competitive upper right “Customer Choice Zone” in the Gartner Peer Insights “Voice of the Customer” for SAM Tools Customers’ Choice quadrant.

As of today, we’ve received an overall rating of 4.3 stars based on 64 current verified reviews by our global enterprise customers.

SAM designed around you

Aspera designs Software Asset Management technology and services around the needs and demands of our customers. And these intuitive SAM products deliver powerful results that resonate with our customers.

Customer satisfaction is the true test of a company, and we’re proud of the many sustained relationships we’ve built over the years. We value our customers as partners, which is why 98% of our customers feel “good, very good or excellent” about their relationship with Aspera. For nearly 2 decades, our experienced software license management solutions have helped enterprise companies around the globe reach compliance while reducing their licensing costs to an absolute minimum.

What Aspera customers are saying…

Extremely professional skills in project management - target reached!

IT Manager in the Retail Industry (Aspera SmartTrack)

Implementation and expertise were easy and extremely satisfying

Security and Risk Management in the Government Industry (LicenseControl for Oracle)

Technology to drive SAM success

IT Manager in the Retail Industry (Aspera SmartTrack, LicenseControl for Oracle, LicenseControl for SAP Software, LicenseControl for Salesforce, SmartCollect)

Customer focused vendor with frequent engagement on tool capabilities

Business Systems Analyst at Kaiser Perma in the Services Industry (Aspera SmartTrack)

High expertise combined with a great tool and professional services

Business Development in the Transportation Industry (Aspera SmartTrack)

Easy to deploy, high impact in savings and cost avoidance

Ops and Project Manager in the Finance Industry (LicenseControl for Oracle)

Aspera provides complete license management platform.

VP of Software Asset Management in the Finance Industry (Aspera SmartTrack)

The best thing about SmartTrack is the Aspera team!

Senior Consultant in the Miscellaneous Industry (Aspera SmartTrack)

Gartner Peer Insights

Gartner Peer Insights offers the opportunity for key enterprise software and services decision makers to read peer reviews and ratings about software vendors and solutions. These detailed peer reviews are free to access and provide first-hand insights about customer satisfaction, product and services scope and support, and the implementation process.

This information is intended to help potential buyers navigate the software license management tool buying process so that they understand what to expect from a particular vendor.

Read more Aspera customer reviews on Gartner Peer Insights

Topics: Industry News + Events, SAM Insights, SmartTrack