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Software License Analyst

Fulltime (40 hours/week)

Are you a hard worker with passion for doing your job? Can you pay strict attention to detail and communicate the results of your analysis effectively? Do you want to work in a casual environment with huge potential for career growth and opportunities to learn? Good news, Aspera Technologies is looking for candidates exactly like you! Aspera is always looking for talent that displays these traits and more to join its small but growing team.

Function/Purpose:

As the Software License Analyst within the Service Delivery organization, you will contribute to the ongoing enrichment of Aspera’s leading software license management solution, SmartTrack, for our clients. You will actively work with Aspera’s clients to meet their business and operational SAM requirements by managing the data, processes and solutions to achieve the desired outcomes and contracted services. You will also play an active role in project delivery and providing ongoing SAM support to existing clients.

Responsibilities:

  • Analyze client software license purchase and software discovery data and perform reconciliation and remediation tasks to ensure data accuracy and quality
  • Process and maintain client software procurement, contract, and software inventory in client’s solution
  • Conduct software license research to support clients purchasing and contracting requirements
  • Provide regular feedback to client on data quality and accuracy. Assist client as needed to obtain the required data where possible
  • Provide end user functional support on the use of Aspera’s SmartTrack solution. Support presales and implementation activities on new client engagements and projects
  • Provide regular communication and reporting to internal and external stakeholders on the performance of contracted services
  • Provide feedback on internal operations to improve the delivery of services

Qualifications:

  • Ability to analyze, interpret, and match data from multiple sources
  • Ability to identify and solve problems
  • Ability to work well in a team environment
  • Strong interpersonal communication skills
  • Customer focused mentality
  • Service oriented and critical thinker
  • Ability to multitask and manage priorities with strong attention to details
  • Bachelor’s Degree preferred or equivalent industry work experience
  • Ability to perform duties independently with general supervision
  • Ability to produce quality documentation
  • Knowledge of software vendor licensing rules and terms including Microsoft, Adobe, IBM, and Oracle is a plus
  • Working knowledge with software license management tools is a plus
  • Knowledge of general IT operations, operating system management, databases and integration is a plus
  • Industry Certification is a plus: ITIL, CSAM, CHAMP

Your profile:

We are looking for a fast learner, critical thinker, problem solver, and data analyzer, with a high level of personal accountability paired with a sound sense of humor. Candidate should be goal oriented with strong interpersonal communication skills within enterprise environments.

We offer:

  • Attractive compensation model
  • Intensive training on the foundations of the Software Asset Management industry, which has become a fast paced and highly desirable industry
  • Work life balance
  • Positive working climate
  • Career growth opportunities in a rapidly expanding organization

Job Type: Fulltime

Location: Boston (no remote employees)

Desired experience: 2 years of Software Licensing, and/or IT Operations

Required education: Bachelor's