Knowledge Services

Training Modules

Administration Training (ST01)


ST01-1: Administration: Architecture, Setup & Key Maintenance Tasks

The "System Administration" training focuses on technical details and requirements, such as setup and platform configuration, system maintenance - especially patch and release management for SmartTrack.

Target Group 

  • Technical system administrators (platform/database)
  • Technical monitoring staff

Content/Learning Objectives

  • Understanding SmartTrack system requirements
  • Understanding the SmartTrack application architecture
  • Best practice SmartTrack application management
  • Understanding the SmartTrack technical configuration and customization options
  • Understanding and handling updates/patches

ST01-2: Administration: Advanced System Maintenance & Optimization

The "Administration: Advanced System Maintenance & Optimization" training will go deeper into the specifics of system maintenance, system monitoring and optimization, and platform dependent set-up.

Target Group

  • Technical system administrators (platform/database)
  • Technical monitoring staff

Content/Learning Objectives 

  • Better understanding of the SmartTrack architecture
  • Monitoring possibilities on different operating platforms

ST01-3: Troubleshooting & Support

The "Administration: Troubleshooting & Support" training deals with problems that might occur during installation and upgrading.

Target Group

  • Technical system administrators (platform/database)
  • Technical monitoring staff

Content/Learning Objectives

  • Handling problems during installation and upgrades