Successful SAM takes a supported village. Your company’s Software Asset Management is a cross-departmental process that rests on the operation of many systems and their unique roles together.
That’s why FlowControl is the ideal integration tool. It offers almost unlimited options to communicate between SmartTrack and your other systems, increasing your SAM’s automation, efficiency and transparency.
Create the perfect end-to-end process
When your enterprise automates its processes, every resource works more efficiently. FlowControl is a powerful, configurable framework built on ITIL SAM Best Practices and our SmartTrack web-based platform. It seamlessly integrates with service-oriented architectures. Here you can find a list of all SmartTrack connectors.
|Integrate your procurement|
Easily connects with electronic shopping carts, spend management systems, and ERP solutions such as Ariba, PeopleSoft, and SAP.
|Integrate your fulfillment|
Works with ITSM and ITAM systems such as BMC, HP, IBM, and ServiceNow to fulfill software requests, trigger deployment, and deactivate licenses.
|Integrate your HR||Integrates with human resource systems to ensure that software for joiners and leavers is cost-effectively coordinated.|
|Save by simplifying||Get rid of multi-step manual processes and the costs and hassles that come with them.|
Case study: Integrate software fulfillment
Software fulfillment is one of many processes that is enhanced through FlowControl’s integration with the license management data in Aspera SmartTrack.
FlowControl analyzes the license inventory in SmartTrack to find and assign available licenses for software requests. If a licenses isn’t available, FlowControl can generate purchase requests and send a shopping list to the procurement department, or electronically trigger the procurement process. Once a license is purchased, FlowControl assigns it to the request and reports the new status to the software deployment and ITAM systems.
By adding FlowControl and SmartTrack to the software request process, you can cut response and fulfillment times from days to minutes or less. This integration helps IT customers get the software they need faster, and helps reduce the risk of under- or over-licensing.